Privacy Policy

1. Who We Are

Xiwame ("we", "us", or "our") operates the website xiwame.space and the Xiwame mobile application. We provide digital infrastructure services — including domain registration, website building, cloud hosting, and mobile app development — primarily for businesses in Latin America.

Contact: privacy@xiwame.space

2. Information We Collect

We collect information you provide directly:

• Name, email address, and password when you create an account
• Billing and payment information when you purchase services
• Business information you enter when using our AI Builder or website builder tools
• Communications you send to our support team

We also collect information automatically:

• IP address, browser type, and operating system
• Pages visited and time spent on our platform
• Device identifiers when using our mobile application
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide, operate, and improve our services
• To process transactions and send related information
• To send transactional and promotional emails (you may opt out at any time)
• To respond to comments and customer service requests
• To monitor and analyze usage patterns to improve the platform
• To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers who assist in operating our platform (hosting, payments, analytics)
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger or acquisition

5. Cookies

We use cookies to remember your preferences (language, theme), maintain your session, and analyze traffic. You can control cookies through your browser settings or our cookie banner. See our Cookie Policy for details.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact privacy@xiwame.space.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: